Quality

vac-pac™ vacuum cleaner bags are made to the highest quality standard and meet manufacturer's demands for bag design, paper quality and filtration.

vac-pac™ choose the best manufacturers for 2 ply, 3 ply and micro layer, high filtration paper. They then assess the design of the original bag to see if there can be any improvements made. Only the best manufacturers of motor and exhaust filters are chosen to supply their highest grade of filters.

Vac-pac Bag Warranty

If you are in any way unsatisfied with the quality or workmanship of these vac-pac™ vacuum cleaner bags, please return at least 3 of the 5 bags, unused, to the retailer where you purchased the vac-pac™ bags for a full replacement or refund. Proof of purchase will be required.

Vacuum Cleaner Warranty

With the knowledge that our bags will pass the most stringent testing, we offer a full warranty on all our vac-pac™ vacuum cleaner bags. If a vacuum cleaner manufacturer refused to honour their warranty due to a consumer using a bag or filter other than the vacuum cleaner manufacturer's recommended products, Vac-pac International Ltd, or their agent, will fully cover the original warranty period of the vacuum cleaner. This applies so long as it is proved that the damage was caused by normal domestic usage of vac-pac™ cleaner bags or filters. Proof of purchase will be required.

Frequently Asked Questions

Q: My vacuum cleaner has lost suction. What do I need to do?
A: Check that the bag is not too full or that the filters are not blocked or dirty. Otherwise your cleaner hose may have a blockage or partial blockage.
Remove hose and check suction at the machine end. If okay, then drop small coin in one end of hose. If it does not readily drop through the hose and come out the other end, then you could have a blockage. If after clearing or if this is not the problem you need to check with your nearest service agent.

Q: Can I use any type of paper/plastic bag?
A: No, never use anything other than the proper vacuum cleaner bags made to fit your model. These bags are made of a special type of material that stops the dirt whilst allowing a good deal of airflow through your machine.

Q: When should I change my vacuum cleaner bag?
A: Most vacuum cleaners have a dustbag indicator. These however are not foolproof and you should periodically check the bag to make sure it is not getting too full.

Q: When should I change the filters?
A: All cleaners vary and makers' instructions will vary from model to model. However you should periodically check that the filters are not blocked.
If filters are not maintained, the air that exits the cleaner will not be clean and blockages will reduce the effective life of your vacuum.

Q: During renovations can I use my vacuum cleaner to pick up plaster or cement dust?
A: This is by far the number one reason for blown motors as the very fine plaster or cement dust gets through the filters. If the dust particles settle on the motor bearings they act as an abrasive and wear them down. Also they can clog up the electrical parts of the motor and cause short-circuits. If you use your cleaner for this purpose, be aware of the above. Make sure your tradesmen do not use your vacuum cleaner for this purpose and provide their own machine to clean up.

Q: How do I find the right replacement bag for my vacuum cleaner?
A: Start with our vacuum bag search by make and model. If you cannot find the correct bag please contact us with your make and model.